A UX course
to bring teams
together.

I wanted to expand on people's general curiosity around UX and create a course that will give them a healthy overview of the user experience process. Each participant would embark on a 2 day intensive sprint style learning session that encompasses what ux squads do everyday!

250+

Professionals trained

360+

Sprint Hours

99%

Positive Feedback

An Intense Overview

The course is designed to get thinking outside of your current role and in to the mind of a UX practitioner where it be a designer, product manager, product owner or even content designer. I wanted people leaving the course with confidence to start shifting their careers towards UX. 

Identify

Exploring the problem space to it's core. Understanding processes such as, Persona Building, Product Market Fit and User Interviewing. We then use the excercises to build a small Product Requirements Document.

Understand

Getting our participants to think like our users, empathy driven excercises such as mapping and user journeys and user flows rule this part of the course.

Transform

How we work with the wider teams brings as much value as working in your own teams so I mainly concentrate on how we test our solution but also how you would communicate the previous stages with dev teams and stakeholders.

“Rich was a fantastic trainer, he was well organised and took time to get to know the group and the work that we do, in order to make the training as relevant as possible”

Lorna, BBC

Approach

A course challenge that is set at the beginning, users will have a choice of choosing what product they would like their course time spent on. This part of the course is inspired by my friend Julia Beling

Clients

Schroders
Innocent Drinks
BBC

Imperial College
Love Productions
NHS

HM Treasury
Leonard Chesire
Jigsaw